GamesQuestions Ep.40 // 19.05.2023

GamesQuestions Ep.40 // 19.05.2023

Hello! Welcome back to another episode of GamesQuestions! Thank you to everyone who left a comment this week. 

 

The Isofarian Guard Fulfiment Update: Click here

For address changes for The Isofarian Guard please contact customer service here.


Fulfilment Update Headings - What do they mean? If you would like further information about what's involved in each stage of fulfilment please click here.

The Binding of Isaac Kickstarter Update: Click here.

    

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14 comments

Seriously.. stop making excuses. 1.5 month sitting on all those packages and now we have to hear that you guys done almost nothing? Literally I will hope never have to deal with this company again… whats next To take this much time and have almost zero info…..

Annoyed vtm chapters Backer Number 2

This is actually the last time I will touch anything working with/via GameQuest.
And I will defintely make sure my social network wont. This, sadly, is an embarassment.

Michael

Frosthaven was delivered from Germany to the EU. Had it in my hands 3 weeks after the ship arrived in Germany.

Ramon

@Aaron – Not sure if others are any better- I was waiting on Tanares fulfilled by Spiral Galaxy- it arrived at their warehouse in Jan. By April it was still there and they discovered there wasnt enough sent to fulfill all they buyers so we are now waiting on another ship from china with the missing product. by the time it arrives- I’m now thinking July, it will have been 7 months since the ‘finished’ product originally left China!!! FFS.

Phil

Vampire Chapters has now been in your warehouse for over 1.5 months. I’m not trying to be offensive, and I’m certainly not aiming any criticism at you directly, but is your company aware how poor your reputation has become? It took longer for those boxes to travel more than halfway across the world by cargo ship than for you to ship it to people living a few miles away. I’ve had the same experience with almost everything I’ve received from you. If you don’t do something – hire more people, get a dedicated project manager, make connections with more delivery companies, something – then you’re eventually going to start bleed market share, if you haven’t already.

Aaron

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