UK & ROW Fulfilment Update - 19th September
Greetings one and all, and welcome back to the GamesQuest crowdfunding fulfilment update! Thank you for finding us for another installment of the UK & ROW Fulfilment Update.
Customer Service Update:
A record number of support tickets have been received, which has caused the delay. If this negatively impacted your interaction with us on this occasion, we sincerely apologise. We are happy to inform that our brand-new customer service representatives are on board and ready to help backers with their inquiries.
Although we continue to receive a large number of support tickets each week, we anticipate that the wait time will soon start to shorten. We appreciate everybody's patience during this extremely busy period.
Please be aware: Due to the way our system works, when you reply to your own ticket it reduces its priority. Please do not respond to your support ticket to avoid further delays.
Blog Corrections:
With that said, let’s get to it…
As always, the information below is the best projection we can currently give of our schedule over the next few weeks.
Fully Dispatched
*Please allow one week to receive a dispatched/tracking email
| I C E // This Way! |
Fulfilment Underway
| Cubeamajigs // Hit Point Press |
| Binding of Isaac: Requiem // Maestro Media |
| The Fifth Edition Gamemaster's Survival Guide // DMDave Publishing |
| Hull Breach // Anodyne Printware |
| Keyforge: Winds of Exchange // Ghost Galaxy, Inc |
| Kinfire Chronicles: Night's Fall // Incredible Dreams Studio |
|
Moon // Sinister Fish Games |
| The Deck of Many Animated Spells, Tarot and More for 5e // Hit Point Press |
| Vampire: The Masquerade - CHAPTERS // Flyos |
| Vindication 3 Rectification Kit // Orange Nebula |
Final Administrative Checks
Project Data Analysis
Borderlands®: Mister Torgue's Arena of Badassery™ // Monster Fight Club
Call of Kilforth // Hall or Nothing Productions
Cubed: Next Level Dominos // Friendly Rabbit
Cyberpunk Red: Combat Zone // Monster Fight Club
Deliverance // Lowen Games, LLC
Exordium: Ionna - Chaos & Pirate Setting for 5E // Seventh Sense Studio (On site. Not yet started Project Data Analysis.)
Injuries & Vile Deeds // Lone Colossus (On site. Project Data Analysis not yet started).
Keyforge: Winds of Exchange // Ghost Galaxy, Inc
(CN Hub)
Lawyer Up D1 & S2 // Rock Manor Games
Mosaic Expansion // University Games
Overisles // Hatchlings Games
The Artemis Odyssey + Satellites & Commanders // Grand Gamers Guild
Robot Quest Arena // Wise Wizard Games
Unfair Expansion // Good Games USA (On site. Project Data Analysis not yet started.)
Unition // Lumohedron (On site. Project Data Analysis not yet started).
Utopia // Gravity Games
Awaiting Project Arrival From Port
Alpujarras + Fisheries of Gloucester // Dr Finn's Games
FatesEnd: Furhaven // Kimbolt LLC
Kabula // Stranger Games Studio
Keyforge: Winds of Exchange // Ghost Galaxy, Inc
(AU Hub)
Project On The Water/In The Air
Age of Rome // Teetotum Games Studio
ATLAS // Moonlight Maps
Bark Avenue // TerreDice Games
Ducks in Tow and the Bugs & Slugs Expansion // First Fish Games
Dungeons of Doria // Viktor Ahrens
Feralis: Osscure Land // Deer Games Studio
Heliana's Guide to Monster Hunting // Plane Shift Press LLC
Nordic Heritage Collection - Vedur // Gamia Games
The Dark Crystal 40th Anniversary Library // BOOM!
The Red Dragon Inn 9 // SlugFest Games
Miniac // Miniac
Future Projects
-
Held For Additional Checks
So, there it is, we hope it’s been useful to you and you’ve found what you were looking for. If you haven’t, please head over to our customer service page HERE, and if you still can’t find what you’re after, please CONTACT US or drop us a comment below.
Fulfilment Update Headings - What do they mean?
If you would like further information regarding what each header means please click here.
That’s it for this week, see you next time.
6 comments
Hi, can you tell me when you expect to start the fulfillment of lawyer up?
Hi!
Is there any news about when Deliverance will dispatch?
Hello Axel!
We are near completion of Kinfire Chronicles with just a few orders remaining. If you have not received your order once the project is listed as fully dispatched, please reach out to our customer service team at: https://gamesquest.freshdesk.com/support/solutions/29000015864 who will be able to assist.
- Team GamesQuest :)
Thank you to everyone who has left a comment this week!
Hello PURPLETASTE! That is correct. Keyforge is currently in Project Data Analysis, which is the step where we analyse the finalised backer data. Once finalised along with the packaging confirmed via the publisher, we will then go to final Admin Checks. Unfortunately, due to the nature of fulfilment, we are unable to provide a time-frame at the project data analysis stage, and would recommend backers to keep an eye on the blog for updates for the time being.
If you would like further information about what’s involved at each stage of the fulfilment process, we would recommend reading our breakdown here:
https://www.gamesquest.co.uk/blogs/gamesquest-blog-comments-off/fulfilment-update-statuses
- Team GameQuest :)
Hello, when could we excpect a shipment for kinfire please?