UK & ROW Fulfilment Update - 23rd May

UK & ROW Fulfilment Update - 23rd May

Greetings one and all, and welcome back to the GamesQuest.co.uk website! Thank you for finding us for another installment of the UK & ROW Fulfilment Update.

Please make sure you get your comments in by 9am Thursday morning to get your answers on this week's episode of GamesQuestions (published Friday)!

Keep an eye on our social channels for fulfilment updates and news.

 

Customer Service Update:
We are currently receiving a high number of support tickets. Our team is working incredibly hard to guarantee that all customer inquiries are answered. The current response time is now 18 working days. We would like to apologies the delay and for any inconvenience caused.

Please be aware: Due to the way our system works, when you reply to your own ticket it reduced its priority. Please do not respond to your support ticket to avoid further delays.

The Isofarian Guard
Fulfilment for The Isofarian Guard is still currently on-going. We apologise for the technical error that occurred on the 15th May, where backers received a dispatch email that contained an incorrect tracking link. Backers for The Isofarian Guard will have now received an additional email with the correct tracking information.
For further information, please click here

Vampire: The Masquerade - CHAPTERS
As backers may be aware, the expected start date for Vampire: The Masquerade was originally scheduled for 18th May, and was planned to start after the completion of Vindication. This is still planned to begin as soon as Vindication has completed.

We are also aware of the recent misunderstanding that arose when it was reported in this week's episode of GamesQuestions that work on the packaging for Vampire: The Masquerade was still in progress as opposed to the previous week, when it was indicated that the packaging had already been approved. This was a communication error and apologies for the confusion caused. Vampire: The Masquerade is still categorised as Project Data Analysis whilst we make the necessary amendments to the packaging.

As we constantly strive to be as transparent as possible, we will continue to offer updates. We recognise the inconvenience and frustration that delays may bring. However, we would like to remind backers to be kind when interacting with staff members.
 

    

With that said, let’s get to it…

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As always, the information below is the best projection we can currently give of our schedule over the next few weeks.

Fully Dispatched

 

Outrun the Bear // Around the Stump Games
Union Stockyards // Solid Rock Games
What's on the Menu // Boiling Point


*Please allow one week to receive a dispatched/tracking email

Fulfilment Underway

 

Beast // Studio Midhall
Binding of Isaac: Requiem // Maestro Media
Blood and Plunder // Firelock Games LLC
DC Deck-Building Game 10th Anniversary // Cryptozoic Entertainment
Forbidden Lands RPG - Book of Beasts and the Bloodmarch // Free League 
Library Labyrinth // Dissent Games 
Runeslingers The Awakening TCG // Valley Mage Games
Scarface 1920 // Redzen Games
The Isofarian Guard // Sky Kingdom
Vindication 3.0 // Orange Nebula


Final Administrative Checks


Abducktion // Very Special Games

Escape from Stalingrad Z // Raybox Games

Thunder Road: Vendetta 
// QML Restoration Games
 
 

Project Data Analysis


Cognitive Drawing // Coffee Table Comics 

Heroes & Hardships Core Rulebook // Earl of Fife

League of Dungeoneers // Von Braus Publishing

Owl Plushie (Wave 2) // MetalWeave

Shadow Network // Talon Strikes

Sorcery: Contested Realm // Erik Cyriosa

Top Pop // Talon Strikes

Vampire: The Masquerade - CHAPTERS // Flyos


Awaiting Project Arrival From Port 


Majesty of Dragons 
// Dragolisco

 

Project On The Water/In The Air


2070 // Van Ryder Games

Aegean RPG // We Evolve

Completed Giant Days Library // BOOM! Studios

Completed Irredeemable Library // BOOM! Studios

Hull Breach // Anodyne Printware

Miniac // Miniac

Race! Formula 90 // Gotha Games

Tales From The Red Dragon Inn // Slugfest

The Deck of Many Animated Spells, Tarot and More for 5e // Hit Point Press Inc

The Griffon's Saddlebag, Book Two // The Griffon's Saddlebag


Future Projects


Age of Sails Dice
 // Terratop Workshop

Alchemy & Poisoncraft // Cabal of Enchantment

 

Held For Additional Checks

 

 

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So, there it is, we hope it’s been useful to you and you’ve found what you were looking for. If you haven’t, please head over to our customer service page HERE, and if you still can’t find what you’re after, please CONTACT US or drop us a comment below.

Fulfilment Update Headings - What do they mean?
If you would like further information regarding what each header means please click here.

That’s it for this week, see you next time.

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1 comment

What’s the actual status on the binding of isaac?
Have you restocked on the localized games?
How much longer do we have to wait? we’re already past the projected time

Carlos

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