UK & ROW Fulfilment Update - 11th July

UK & ROW Fulfilment Update - 11th July

Greetings one and all, and welcome back to the GamesQuest crowdfunding fulfilment update! Thank you for finding us for another installment of the UK & ROW Fulfilment Update.


Customer Service Update:
We are currently receiving a high number of support tickets. Our team is working incredibly hard to guarantee that all customer inquiries are answered. The current response time is now 18 working days. We would like to apologies the delay and for any inconvenience caused.

A record number of support tickets have been received, which has caused the delay. If this negatively impacted your interaction with us on this occasion, we sincerely apologise. We are happy to inform that our brand-new customer service representatives are on board and ready to help backers with their inquiries.

Although we continue to receive a large number of support tickets each week, we anticipate that the wait time will soon start to shorten. We appreciate everybody's patience during this extremely busy period.

Please be aware: Due to the way our system works, when you reply to your own ticket it reduces its priority. Please do not respond to your support ticket to avoid further delays.

    

With that said, let’s get to it…

 

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As always, the information below is the best projection we can currently give of our schedule over the next few weeks.

Fully Dispatched

 *Please allow one week to receive a dispatched/tracking email

2070 // Van Ryder Games
Aegean RPG // We Evolve
Owl Plushie (Wave 2) // MetalWeave
Raiders of the Serpent Sea // Runic Tales



Fulfilment Underway

 

Beast // Studio Midhall
(Orders for Switzerland, Iceland, and Norway remaining)
Cognitive Drawing // Coffee Table Comics
Binding of Isaac: Requiem // Maestro Media
League of Dungeoneers // Von Braus Publishing
Majesty of Dragons // Dragolisco
Sorcery: Contested Realm // Erik Cyriosa
Tales From The Red Dragon Inn // Slugfest
Vampire: The Masquerade - CHAPTERS // Flyos
Vindication 3.0 // Orange Nebula


Final Administrative Checks


RPG Encounter Toolboxes - The Veiled Dungeon & The Long Road
 
// Loke Battle Mats

The Search of Lost Species 
// QML Renegade 


Project Data Analysis


Fireball Island: The Curse of Vul-KarChannel WON // Pops and Bejou

Completed Giant Days Library
 //
 BOOM! Studios

Completed Irredeemable Library // BOOM! Studios

Copperforge // Slug Fest Games

Cubeamajigs // Hit Point Press

Hull Breach // Anodyne Printware

Moon
//
Sinister Fish Games (in queue, project data analysis not yet started)

Race! Formula 90 // Gotha Games

The Deck of Many Animated Spells, Tarot and More for 5e // Hit Point Press Inc


Awaiting Project Arrival From Port 


Drakar och Demoner 
// Free League


Project On The Water/In The Air

Awkward Guests: The Walton Case
Deliverance
// Lowen Games, LLC

Fragged Empire 2nd Edition
// Design Ministries

K
infire Chronicles: Night's Fall // Incredible Dreams Studio

Legends of 16-Bit Game Development // Raster Scroll 

Miniac // Miniac

Robot Quest Arena // Wise Wizard Games

Snap Ship Tactics // Snap Ships LLC 

The Griffon's Saddlebag, Book Two // The Griffon's Saddlebag

The Tremendous Tome of Epic Dungeons // Dave Taylor Miniatures

Unfair Expansion // Good Games USA

Unition // Lumohedron

Utopia // Gravity Games


Future Projects


Age of Sails Dice
 // Terratop Workshop

Alchemy & Poisoncraft // Cabal of Enchantment

The Artemis Odyssey + Satellites & Commanders // 
Grand Gamers Guild

 

 

Held For Additional Checks

 

 

————————————————————————Echidna Shuffle

So, there it is, we hope it’s been useful to you and you’ve found what you were looking for. If you haven’t, please head over to our customer service page HERE, and if you still can’t find what you’re after, please CONTACT US or drop us a comment below.

Fulfilment Update Headings - What do they mean?
If you would like further information regarding what each header means please click here.

That’s it for this week, see you next time.

Back to blog

8 comments

Hey Miles!

Thanks for popping by this week! We are indeed fulfilling ICE and can confirm that it has has now began its epic journey across the water. :)

- Team GamesQuest

Team GamesQuest

Hi, did the beast shipment begin for the remaining countries

nclshel

Hi there, do you know if ICE is on the water? It was suppose to be picked up yesterday and they’ve said yourselves are fulfilling, thank you.

Miles

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