UK & ROW Fulfilment Update - 7th November
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Greetings one and all, and welcome back to the GamesQuest crowdfunding fulfilment update! Thank you for finding us for another installment of the UK & ROW Fulfilment Update.
Monster Fight Club:
Greetings backers for Cyberpunk and Borderlands. We are aware that there has been some confusion caused regarding the fulfilment timeline, and tracking details.
Tracking: If you are a backer that has previously received a delivery notification via the courier, please note that this is a pre-alert. The pre-alert indicates that a service has been selected for your delivery and does not reflect that your order has been dispatched. We understand how the pre-alert has caused confusion on this occasion and we are sorry for any inconvenience caused.
Backers will receive an email from GamesQuest once their orders have been dispatched, and tracking should begin to update within 48 hours. We hope this helps clear any confusion caused by the tracking on this occasion.
Borderlands®: Mister Torgue's Arena of Badassery™: Fulfilment is now underway. If you are a backer, you will have now received a dispatch email, or will receive one shortly.
Cyberpunk Red: Combat Zone: We understand that there are many eager backers waiting to receive their copies. Our team are working to ensure that fulfilment starts as soon as possible, once the fulfilment of Borderlands®: Mister Torgue's Arena of Badassery™ is complete.
Cyberpunk Red: Combat Zone is still currently in Project Data Analysis. We understand the frustration caused due to the amount of time Cyberpunk has spent at this stage. This has been due to necessary amendments required for the data to be finalised, and we have been collaborating with the publisher to rectify the data. For full transparency, the data is now complete, and we finalising the packing configuration. Once complete, the packaging will then be sent to the publisher for approval.
We expect Cyberpunk Red to be in Final Admin Checks shortly and will continue to provide further updates when needed.
Hit Point Press:
A number of backers who are now receiving their orders will notice that in some cases, items are missing from their shipment. Please note: The missing items will not be listed on the invoice that is included in the shipment; however, GamesQuest has a log of the orders which were affected.
We are currently processing new orders to create a second shipment for backers who are missing items, so there is no need to reach out and confirm at this time.
Once the second shipment is underway, backers will receive a new dispatch email with tracking details. Please note: If you have not yet received a shipping notification via GamesQuest, your order has not been affected.
Bundles that contain: Animated Tarot: Deluxe Edition are missing the following item: Reading Mats and Pins
Bundles that contain: Animated Tarot: Base Edition are missing the following item: The Diamond Reading Mat
The following bundles: All New & Deluxe Bundle: All New are missing the following item: Humblewood Animated Deck
As always, we will continue to provide further updates when necessary.
With that said, let’s get to it…
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Click Here To Back Now!
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As always, the information below is the best projection we can currently give of our schedule over the next few weeks.
Fully Dispatched
*Please allow one week to receive a dispatched/tracking email
HECKNA (Book Only)// Hit Point Press |
Keyforge: Winds of Exchange // Ghost Galaxy, Inc |
Lawyer Up D1 & S2 // Rock Manor Games |
Legends of 16-Bit Game Development // Raster Scroll |
Robot Quest Arena // Wise Wizard Games |
The Fifth Edition Gamemaster's Survival Guide // DMDave Publishing |
The Oracles of Aughra // Sarsen Games |
Utopia // Gravity Games |
Fulfilment Underway
Borderlands®: Mister Torgue's Arena of Badassery™ // Monster Fight Club |
Return to Dark Tower // Restoration Games |
Injuries & Vile Deeds // Lone Colossus |
League of Dungeoneers // Von Braus Publishing |
The Artemis Odyssey + Satellites & Commanders // Grand Gamers Guild |
Big Box of Dungeon Doors // Loke Ltd |
The Deck of Many Animated Spells, Tarot and More for 5e // Hit Point Press |
Final Administrative Checks
Project Data Analysis
Alphabet Stoop // Pops & Bejou
Cyberpunk Red: Combat Zone // Monster Fight Club
Dungeons of Doria // Viktor Ahrens
Dungeon Scribe's Magical Oddities Card Decks // Dungeon Scribe
Exordium: Ionna - Chaos & Pirate Setting for 5E // Seventh Sense Studio (On site. Not yet started Project Data Analysis.)
FatesEnd: Furhaven // Kimbolt LLC (On site. Not yet started Project Data Analysis.)
Feralis: Obscure Land // Deer Games Studio
Gardeners // New Kingdom Gaming
Ivion Season 2: Winter's Bite // Luminary Games (On site. Not yet started Project Data Analysis.)
Kabula // Stranger Games Studio
Mantle of the Keeper // Strong Box Games
Miniac // Miniac (On site. Not yet started Project Data Analysis.)
The Dark Crystal 40th Anniversary Library // BOOM!
Unsettled // Orange Nebula
Weimar // Skellig Games
Awaiting Project Arrival From Port
Homeworld Fleet Command // Modiphus
Keyforge: Winds of Exchange // Ghost Galaxy, Inc (AU Hub)
Project On The Water/In The Air
2024 Quest Calender // Sundial Games LLC
Cyran's Magnificent Walking Marketplace // Unlimited Realms
Daybreak // Palm Court
Dice Tomb Vol 2 // Artefact Games
Frameamajigs // Hit Point Press
HECKNA (Box Set) // Hit Point Press
Heliana's Guide to Monster Hunting // Plane Shift Press LLC
H.E.R.O // Eealy River Games
If I Were A Lich Man // Hit Point Press
Kuiperium // Whitewater Castle
Mindbug Beyond // Nerdlabs
Project L Reprint + New Expansion // Boardcubator
The Griffon's Saddlebag: Book 2 // The Griffon's Saddlebag
Vampire Hunter D: Message from Mars // Unified Pictures
Future Projects
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Held For Additional Checks
So, there it is, we hope it’s been useful to you and you’ve found what you were looking for. If you haven’t, please head over to our customer service page HERE, and if you still can’t find what you’re after, please CONTACT US or drop us a comment below.
Fulfilment Update Headings - What do they mean?
If you would like further information regarding what each header means please click here.
That’s it for this week, see you next time.
As always, the information below is the best projection we can currently give of our schedule over the next few weeks.
17 comments
Hi Miles. Sorry to have misunderstood your question there! But yes, we can clarify that we have not sent any orders out to either backers or retailers regarding the orders we are fulfilling. When fulfilling orders we always fulfil backers first, followed by retailers, and we are sorry to hear that there are reports of retailers already selling the game, ahead of backers receiving their copy.
We are now regularly publishing updates across our social media channels, in between the fulfilment blogs, and will post an Unfair update once fulfilment has started to keep backers up to date as much as possible!
- Team GamesQuest
Hello Samuel! Thanks for leaving a comment this week. The Dark Tower fulfilment is near completion. However, we are expecting some remaining orders to be shipped out at the beginning of next week. We think you may have previously received a pre-alert which we know is causing a lot of confusion with backers.
This is sent directly from the carrier. The pre-alert indicates that a service has been selected for your delivery and does not reflect that your order has been dispatched. Backers will receive an email from GamesQuest once their orders have been dispatched, and tracking should begin to update within 48 hours.
As fulfilment is still underway, not all backers have received their tracking details/dispatch notification yet from us. However, if you do any any further concerns about your order, please feel free to drop us a message on our Facebook page @gamesquest and we will be able to help further :)
- Team GameQuest
Apparently you don’t have anything to do with Unfair Retail, so I retract my question and apologise for thinking it was you fulfilling early to retailers.
Fingers crossed unfair finally moves into fulfillment next week though!!!
Hey, I know you are all busy pushing out orders, I’m waiting on Return to the dark tower and see a lot of people have received their copy. I had a email back in the middle of October and nothing since, do we have an update on this one? Hope I haven’t been missed 🫣
My question was more aimed at why retail has got Unfair before backers??
I give up tbh.