EU Fulfilment Update - 20th June

EU Fulfilment Update - 20th June

Greetings one and all, and welcome back to GamesQuest.co.uk website! Thank you for finding us for another installment of the EU Fulfilment Update. If you are located in either Switzerland or Norway, please check the UK & ROW blog for your blog updates.  

GamesQuestions

We're sorry to say that GamesQuestions wont be returning for the foreseeable future. We will attempt to answer the comments and questions in the comments section below.

Customer Service Update:

We are currently receiving a high number of support tickets. Our team is working incredibly hard to guarantee that all customer inquiries are answered. The current response time is now 18 working days. We would like to apologies the delay and for any inconvenience caused.

Please be aware: Due to the way our system works, when you reply to your own ticket it reduced its priority. Please do not respond to your support ticket to avoid further delays.


The Isofarian Guard
Fulfilment for The Isofarian Guard is still currently on-going. We apologise for the technical error that occurred on the 15th May, where backers received a dispatch email that contained an incorrect tracking link. Backers for The Isofarian Guard will have now received an additional email with the correct tracking information.
For further information, please click here
 

    

With that said, let’s get to it…

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Horror in the Library
is a tile-based board game for 2-4 players (or up to 6 players with the expansion pack) which is pitched at a gateway level. 

Explore a library of rotating rooms, collect items, and battle monsters; you must escape the Mad Professor's clutches!

Horror in the Library is now live on Kickstarter! Click here to follow along!

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As always, the information below is the best projection we can currently give of our schedule over the next few weeks.

 

Fully Dispatched


*Please allow one week to receive a dispatched/tracking email.

Fulfilment Underway

 

Binding of Isaac: Requiem // Maestro Media  
Compatible Playmats // Crafting Kingdoms 
Kapow // Wise Wizards
Owl Plushie (Wave 2) // Metal Weave
Shadow Network // Talon Strikes
Star Realms Nova // Wise Wizards 
The Isofarian Guard // Sky Kingdom
Top Pop // Talon Strikes
Vampire: The Masquerade - CHAPTERS // Flyos (English language editions)
Vindication 3.0 // Orange Nebula

 

Final Administrative Checks


2070 // Van Ryder Games

Majesty of Dragons // Dragolisco 


Vampire: The Masquerade - CHAPTERS // Flyos (Non-English language editions)

 

Project Data Analysis

 

Cognitive Drawing // Coffee Table Comics

Copperforge // Slug Fest Games 

Gift of Tulips (Wave 2) // Weird Giraffe

Hull Breach // Anodyne Printware

League of Dungeoneers // Von Braus Publishing

Raiders of the Serpent Sea // Runic Tales

Sorcery: Contested Realm // Erik Curiosa

The Search for Lost Species // QML Renegade

 

Awaiting Project Arrival From Port 


Drakar och Demoner // Free League 

Race! Formula 90
 // Gotha Games

Tales From The Red Dragon Inn
 // Slugfest

 

Project On The Water/In The Air


Kingdoms Rise and Fall
// Garlock Games

Miniac // Miniac

Robot Quest Odyssey // Wise Wizard Games

The Artemis Odyssey // Grand Gamers Guild

The Griffon's Saddlebag, Book Two // The Griffon's Saddlebag

Unition // Lumohedron


Future Projects

 

Legends of Void // Twoid

 

Held For Additional Checks

 

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So, there it is, we hope it’s been useful to you and you’ve found what you were looking for. If you haven’t, please head over to our customer service page HERE, and if you still can’t find what you’re after, please CONTACT US or drop us a comment below.

Fulfilment Update Headings - What do they mean?

If you would like further information regarding what each header means please click here.

That’s it for this week, see you next time.

Back to blog

12 comments

Hi Team GamesQuest, with the English versions of vtm being in fulfiment, how long will we have to wait for a real tracking link, I haven’t seen updates on my parcelforce notification since the 6.06. Do you have an estimate regarding that? Will it change in the next week, in the next month, in the next three months? Thank you for a little update regarding your current estimates.
Best regards!

Vtm Backer

Hello GamesQuest,

I am awaiting my package of Vampire the Masquerade: Chapters to arrive in Hungary. According to the GLS support the package is still under the customs procedure. Do you have any information when will it finished?

Thanks in advance!

Tamas

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