UK & ROW Fulfilment Update - 13th June

UK & ROW Fulfilment Update - 13th June

Greetings one and all, and welcome back to the GamesQuest.co.uk website! Thank you for finding us for another installment of the UK & ROW Fulfilment Update.

GamesQuestions

We're sorry to say that GamesQuestions wont be returning for the foreseeable future. We will attempt to answer the comments and questions in the comments section below.

Customer Service Update:
We are currently receiving a high number of support tickets. Our team is working incredibly hard to guarantee that all customer inquiries are answered. The current response time is now 18 working days. We would like to apologies the delay and for any inconvenience caused.

Please be aware: Due to the way our system works, when you reply to your own ticket it reduced its priority. Please do not respond to your support ticket to avoid further delays.

The Isofarian Guard
Fulfilment for The Isofarian Guard is still currently on-going. We apologise for the technical error that occurred on the 15th May, where backers received a dispatch email that contained an incorrect tracking link. Backers for The Isofarian Guard will have now received an additional email with the correct tracking information.
For further information, please click here

    

With that said, let’s get to it…

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Horror in the Library
is a tile-based board game for 2-4 players (or up to 6 players with the expansion pack) which is pitched at a gateway level. 

Explore a library of rotating rooms, collect items, and battle monsters; you must escape the Mad Professor's clutches!

Horror in the Library is now live on Kickstarter! Click here to follow along!

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As always, the information below is the best projection we can currently give of our schedule over the next few weeks.

Fully Dispatched

 

Heroes & Hardships Core Rulebook // Earl of Fife
Scarface 1920 // Redzen Games (AU orders)


*Please allow one week to receive a dispatched/tracking email

Fulfilment Underway

 

Abducktion // Very Special Games
Beast // Studio Midhall
(Orders for Switzerland, Iceland, and Norway remaining)
Binding of Isaac: Requiem // Maestro Media
Escape from Stalingrad Z // Raybox Games
The Isofarian Guard // Sky Kingdom
Sorcery: Contested Realm // Erik Cyriosa (CA orders)
Vampire: The Masquerade - CHAPTERS // Flyos
Vindication 3.0 // Orange Nebula


Final Administrative Checks

Owl Plushie (Wave 2) // MetalWeave

Sorcery: Contested Realm // Erik Cyriosa
 
Top Pop // Talon Strikes

Project Data Analysis


2070 // Van Ryder Games

Cognitive Drawing // Coffee Table Comics 

League of Dungeoneers // Von Braus Publishing

Majesty of Dragons // Dragolisco

Raiders of the Serpent Sea // Runic Tales 

Shadow Network // Talon Strikes


Awaiting Project Arrival From Port 


Tales From The Red Dragon Inn
 // Slugfest

 

Project On The Water/In The Air


Aegean RPG // We Evolve

Completed Giant Days Library // BOOM! Studios

Completed Irredeemable Library // BOOM! Studios

Hull Breach // Anodyne Printware

Miniac // Miniac

Race! Formula 90 // Gotha Games

Snap Ship Tactics // Snap Ships LLC 

The Deck of Many Animated Spells, Tarot and More for 5e // Hit Point Press Inc

The Griffon's Saddlebag, Book Two // The Griffon's Saddlebag


Future Projects


Age of Sails Dice
 // Terratop Workshop

Alchemy & Poisoncraft // Cabal of Enchantment

 

Held For Additional Checks

 

 

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So, there it is, we hope it’s been useful to you and you’ve found what you were looking for. If you haven’t, please head over to our customer service page HERE, and if you still can’t find what you’re after, please CONTACT US or drop us a comment below.

Fulfilment Update Headings - What do they mean?
If you would like further information regarding what each header means please click here.

That’s it for this week, see you next time.

Back to blog

15 comments

Hi Chris,

We’re very sorry about GamesQuestions too. Also, thanks for the reminder my friend. We’re a person short this week so it’s just taking a wee bit longer to get round to all the questions.

I’ve been told that we are doing The Artemis Odyssey fulfilment and that it is currently on it’s why to us from the manufacture. I’m unsure why it was has not been included on the blogs as of yet, but it should be from next week.

Thank you for your question,
- Team GamesQuest

Team GamesQuest

Hi Guys. Sorry to hear that GamesQuestions isn’t retuning yet. Also don’t forget that questions have been asked for the last 2 weeks that haven’t been answered. And I’ll ask again if you can add The Artemis Project S&C and the Artemis Odyssey as I do believe you’re providing fulfillment.

Chris

League of Dungeoneers people,

This project is currently in the packaging approval stage which is typically the final thing before fulfilment begins.

Cheers!
- Team GamesQuest

Team GamesQuest

Hi VtM Backer,

This is the wrong blog for EU projects my friend, however fulfilment of Vampire English editions are now underway. There’s roughly 1,000 EU orders to go out.

We’re afraid we wont be giving out specific dates as when there is any delay anywhere in the delivery chain, which can often happen, we are then totally lambasted by the Vampire community, often for things we cannot control. Now that the English language editions are underway, we would expect it to be complete relatively quickly.

Cheers!
- Team GamesQuest

Team GamesQuest

Hi Ian,

I’m told that Star Realms orders for the UK have all been dispatched, with the final playmats going out last week. If you haven’t received your order, please open a ticket with us at: https://gamesquest.freshdesk.com/support/solutions/29000015864

Team GamesQuest

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