EU Fulfilment Update - 13th June
Greetings one and all, and welcome back to GamesQuest.co.uk website! Thank you for finding us for another installment of the EU Fulfilment Update. If you are located in either Switzerland or Norway, please check the UK & ROW blog for your blog updates.
GamesQuestions
We're sorry to say that GamesQuestions wont be returning for the foreseeable future. We will attempt to answer the comments and questions in the comments section below.
Customer Service Update:
We are currently receiving a high number of support tickets. Our team is working incredibly hard to guarantee that all customer inquiries are answered. The current response time is now 18 working days. We would like to apologies the delay and for any inconvenience caused.
Please be aware: Due to the way our system works, when you reply to your own ticket it reduced its priority. Please do not respond to your support ticket to avoid further delays.
The Isofarian Guard
With that said, let’s get to it…
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Horror in the Library is a tile-based board game for 2-4 players (or up to 6 players with the expansion pack) which is pitched at a gateway level.
Explore a library of rotating rooms, collect items, and battle monsters; you must escape the Mad Professor's clutches!
Horror in the Library is now live on Kickstarter! Click here to follow along!
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Fully Dispatched
| Heroes and Hardships Core Rulebook // Earl of Fife |
*Please allow one week to receive a dispatched/tracking email.
Fulfilment Underway
| Binding of Isaac: Requiem // Maestro Media |
| Compatible Playmats // Crafting Kingdoms |
| Escape from Stalingdrad Z // Raybox Games |
| Kapow // Wise Wizards |
| Star Realms Nova // Wise Wizards |
| The Isofarian Guard // Sky Kingdom |
| Vampire: The Masquerade - CHAPTERS // Flyos (English language editions) |
| Vindication 3.0 // Orange Nebula |
Final Administrative Checks
Vampire: The Masquerade - CHAPTERS // Flyos (Non-English language editions)
Project Data Analysis
2070 // Van Ryder Games
Cognitive Drawing // Coffee Table Comics
Gift of Tulips (Wave 2) // Weird Giraffe
Majesty of Dragons // Dragolisco
Owl Plushie (Wave 2) // Metal Weave
Raiders of the Serpent Sea // Runic Tales
Shadow Network // Talon Strikes
Top Pop // Talon Strikes
Awaiting Project Arrival From Port
League of Dungeoneers // Von Braus Publishing
Tales From The Red Dragon Inn // Slugfest
Project On The Water/In The Air
Hull Breach // Anodyne Printware
Kingdoms Rise and Fall // Garloc Games
Miniac // Miniac
Race! Formula 90 // Gotha Games
Sorcery: Contested Realm // Erik Curiosa
The Griffon's Saddlebag, Book Two // The Griffon's Saddlebag
Future Projects
Legends of Void // Twoid
Held For Additional Checks
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So, there it is, we hope it’s been useful to you and you’ve found what you were looking for. If you haven’t, please head over to our customer service page HERE, and if you still can’t find what you’re after, please CONTACT US or drop us a comment below.
Fulfilment Update Headings - What do they mean?
If you would like further information regarding what each header means please click here.
That’s it for this week, see you next time.
21 comments
Hi Pagnabros,
Apologies if it is unclear. As the above update now states in the ‘Fulfilment Underway’ section, English language editions of Vampire are going out to EU backers. All English language editions orders, regardless of the intended destination, are underway. UK backers are not being prioritised, nor the EU order “held hostage”. If we have the stock, we are sending it out.
Cheers for the question,
- Team GamesQuest
Hey Jerry,
Beast EU orders completed a few weeks ago my friend. If you have not received it at this point, please contact our customer service team here: https://gamesquest.freshdesk.com/support/solutions/29000015864
Many thanks,
- Team GamesQuest
I appreciate your the answer, but there are some EU backers that are waiting English copies of the game and not the no-English ones, and I don’t understand if English copies are being dispatched only to UK backers and if so why EU backers are still waiting for their English copies to be actually send
Hi, is gq handlng the European fulfilment for the original Beast KS campaign? I am awaiting a english language pledge to be delivered to Spain but haven’t seen any information on the current status of my fulfilment? Is that something you can help me with? I backed it using the email address I have given here so hopefully you can find it with that email address…?
Hi Folks,
Please note, Vampire had not been split into the two waves (English and non-English language editions) on this blog post. This has now happened to reflect what’s going on at GameQuest.
At last check (10:10am GMT 14/06/23) 172 EU (English language editions) orders have been dispatched, with another 700+ being picked. We would expect everything to be dispatched soon, though we are lacking stock for some orders. We currently have no non-English language stock, which is why this remains in Final Admin Checks.
We are sure that this information will do little to alleviate your dislike of GamesQuest, however this is the most up to date information we have.
- Team GamesQuest